Policies & Procedures

The following 317 items are listed by date.

November 23, 2009
IT Network Access Policy
This policy is aimed at establishing guidelines for granting, modifying, and disabling network user access. It also covers guidelines for account access and the creation, termination, and modification of accounts for permanent and temporary employees or third party personnel.
CONTENT AREA: Policies & Procedures
TOPICS: Business Continuity Management, Technology, IT Controls, Access Control Systems & Methodology, Network & Internet Security, Privacy
November 16, 2009
IT System Access & Re-Certification Policy
This policy establishes the standards and procedures for maintaining proper system access security at a company. It addresses user access rights, responsibilities of process owners, changes and deletions of employees, and the annual review of access and segregation of duties.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, Security, Access Control Systems & Methodology, Segregation of Duties
November 9, 2009
IT Automated Controls Policy
The document outlines a set of policies and procedures for automated controls. This policy defines the internal control testing processes and the testing frequency of these controls at a company.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory, IT Audit, IT Controls, Process-Level Control
October 26, 2009
Sarbanes-Oxley Section 404 Compliance Project Work Paper Standards and Guidelines – Policy
The purpose of this document is to establish basic guidelines and standards for the preparation and review of work papers relating to the Sarbanes-Oxley Act Section 404 compliance project. These work paper standards will be used to document the results of testing key control activities for all critical business processes identified by the project team.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Audit Testing, Sarbanes-Oxley Act, Internal Controls, Section 404 - Internal Control Reporting
October 5, 2009
Allowance for Doubtful Accounts Policy
This policy specifies guidelines that ensure uniform accounting for Allowances for Doubtful Accounts across an organization. This is a valuation account used to adjust the total of the customer accounts and notes receivable to anticipated net realizable values.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Accounts Receivable, Close the Books, Revenue, Accounting Organizations
September 28, 2009
Account Reconciliation Policy (Sample 2)
This policy establishes standards and procedures for ensuring that a company performs account reconciliations in compliance with management’s objectives.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Close the Books, Financial Reporting, Outsourcing/Co-sourcing/Shared Services, SAS 70
August 31, 2009
Employee Termination Policy
The following policy outlines steps related to the employment termination process.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Payroll, Access Control Systems & Methodology, Compliance, Fraud, GRC
August 24, 2009
Check Distribution Policy
This policy provides guidelines for authorizing, processing and distributing checks. It is important that proper internal controls are in place to ensure the check processing and authorizing approvals are appropriate.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Cash & Treasury, Purchasing & Accounts Payable
August 17, 2009
Internal Disclosure Certification Policy (Sample 2)
The purpose of this policy is to document an organization’s internal disclosure certification process. These steps are designed to assist executive management responsible for signing external disclosure certifications related to the company’s internal controls over financial reporting.
CONTENT AREA: Policies & Procedures
TOPICS: Financial Reporting, Corporate Governance, Audit Committee & Board, Sarbanes-Oxley Act, Reporting/Disclosure, Internal Controls, GRC
August 3, 2009
Sustainability Policy
The purpose of this policy is to ensure that principles of sustainability are incorporated into actions carried out by the company. Sustainability refers to both sustainable development and sustainable systems that meet present needs without compromising the future.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Infrastructure, IT Strategy, Risk Management & Assessment, GRC
July 13, 2009
Energy Conservation Policy
The purpose of this policy is to ensure, encourage and enable the reduction of energy use by the company and its customers. The corresponding overview document provides suggested energy conservation methods related to heating and cooling, lighting, and equipment and appliances.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Risk Management & Assessment, Self-Assessment, Best Practices, GRC
June 22, 2009
Credit Card Information Handling Policy
Use this policy to ensure that credit and debit card information and other personal financial data is accessible by a limited number of authorized team members and maintained in accordance with applicable law.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, E-Business, Technology, IT Audit, IT Controls, Security, Access Control Systems & Methodology, Document Retention
June 8, 2009
Control Transition Policy
The purpose of this policy is to set forth the procedures for ensuring the continued integrity of a company’s system of internal controls. Steps in this policy focus on the timely transition of internal control responsibilities when needed; the continued and ongoing execution of key controls; and that internal control documentation is maintained throughout the year to reflect actual controls in place and responsible individuals.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Risk Management & Assessment, Self-Assessment, Sarbanes-Oxley Act, Internal Controls, IT Controls, Security, Access Control Systems & Methodology, GRC
June 1, 2009
Environmental Protection Policy
This policy focuses on ensuring all controlled and identified materials used in operations are properly managed to comply with laws and regulations and to minimize harmful effects on the environment.
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, Compliance, Ethics, Internal Controls, Laws & Regulations, GRC
May 25, 2009
Encryption Key Management Policy
The following sample outlines the procedures taken to create, rotate, and purge encryption keys used for securing credit card data within software applications.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, IT Strategy, Security, Access Control Systems & Methodology, Network & Internet Security, Security Management Practices
May 18, 2009
Credit Card Data Purge Policy
The following sample outlines a set of procedures for the credit card data purge process including specific purge procedures, a purge schedule, and related definitions.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, Security, Network & Internet Security, Security Management Practices, Document Retention
May 11, 2009
External Complaints Management and Dispute Resolution Policy
This policy is based on the ISO Standards for handling complaints, with some sections on negotiation, mediation and arbitration resolution techniques that are used before litigation. The author of this policy asserts that complaints management is an integral part of Enterprise Risk Management.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, Financial Services Industry, Document Retention, Ethics, GRC
May 4, 2009
Corporate Image and Communication Standards Policy & Procedures
The purpose of this policy is to ensure that all internal and external corporate communication incorporate consistent standards to maintain and reinforce the corporate image.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Self-Assessment, Best Practices, Compliance, GRC
April 20, 2009
Data Backup and Retention Policy
The following sample outlines a set of policies and procedures for data backup and retention including network server backups, tape backups and job scheduling.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, IT Infrastructure, Security, Operations Security, Document Retention
April 13, 2009
General Password Policy
The following sample outlines a policy for ensuring secure use of network passwords. This policy provides guidance regarding initial password setup, complexity, sharing, storage, and many other topics.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, Security, Access Control Systems & Methodology, Network & Internet Security, Security Management Practices
April 6, 2009
Corporate Website Policy
The purpose of this policy is to ensure that the company website reflects a consistent corporate image that preserves and builds the value of the corporate brand.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internet/Intranet, Internal Audit, Self-Assessment, Best Practices, Compliance, GRC
March 9, 2009
Do Not Call Registry Policy
The purpose of this statement of policy is to ensure that a “do not call” list will be maintained and consumers on that list will not be contacted by outbound telemarketing representatives. Also, to ensure that nothing is done to impair the brand and image of the organization.
CONTENT AREA: Policies & Procedures
TOPICS: Communications Industry, Technology, IT Audit, IT Controls, IT Strategy, Telecommunications, Internal Audit, Self-Assessment, Compliance, Internal Controls, GRC
January 26, 2009
Technology Change Management Policy
This document provides the structure for ensuring that technological changes are consistently and properly recorded, assessed, authorized, tested, and released efficiently while effectively mitigating the risks to system availability, integrity of data, and the interoperability of the organization’s information resources.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, IT Infrastructure, IT Strategy, Software, Change Management
January 12, 2009
Accounts Receivable Bad Debt Policy
The purpose of this policy is to establish consistent methods for determining the bad debt reserve amount, referring appropriate accounts receivable to an outside collection agency, and charging off amounts to the bad debt reserve.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Accounts Receivable, Cash & Treasury, Credit & Collections
January 5, 2009
Record Management Policy
This document outlines a set of policies and procedures to retain records as appropriate to meet legal and regulatory requirements and business needs.
CONTENT AREA: Policies & Procedures
TOPICS: Document Retention
November 17, 2008
Enterprise Assessment and Monitoring Procedures
The purpose of this document is to develop a consistent process for scheduling and managing IT security assessment processes. The general steps outlined provide a process for conducting various types of assessments, as well as guidelines for monitoring of security compliance within the computer system and network environments.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, IT Strategy, Internal Audit, Risk Management & Assessment, Security, Security Architecture & Models, Security Management Practices, GRC
November 10, 2008
Background Checks Policy (背景检查政策及程序)
本政策的目的是聘用合资格的员工并为所有公司员工维持一个安全的工作环境。公司会对所有考虑取录的员工进行背景检查。
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, China
November 10, 2008
Customer Credit Policy (客户信用政策)
此政策的目的是制订一些有关建立客户信用额、信用的冻结及解除流程、及对客户账户进行持续信用评核等的指引。
CONTENT AREA: Policies & Procedures
TOPICS: Credit & Collections, China, Financial and Credit Risk
November 10, 2008
Firewall Administration Policy
The purpose of this document is to establish procedures and requirements to ensure the appropriate protection and continuous operation of a company’s firewall infrastructure. Given the sensitive roles firewalls play in a network infrastructure, the manner in which they are administered and maintained is critical to business operations.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, IT Infrastructure, Security, Network & Internet Security, Security Management Practices
November 3, 2008
Data Center Operations & Problem Management Policy (数据中心的运作及故障管理政策)
本政策的目的是为X公司数据中心进行的主要活动提供政策及程序上的指引。
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, IT Infrastructure, China
November 3, 2008
Sample Fraud Policy Statement (舞弊政策声明样本)
此政策的条文适用于任何违规行为或涉嫌违规行为,所涉及的不单指员工,还包括股东、供应商、与公司员工有业务接触的外部代理商以及其它相关人士。任何调查活动均不因涉嫌违规者的服务年期、身份/职位或关系等因素受到影响。
CONTENT AREA: Policies & Procedures
TOPICS: Fraud, Sarbanes-Oxley Act, Corporate Governance, Ethics, Audit Committee & Board, China, GRC
November 3, 2008
Sensitive Data Handling Policy and Procedure
The purpose of this policy is to ensure that all sensitively classified data is properly handled whether being transmitted within the organization or to a trusted third party. This document provides detailed guidance on how to handle sensitive corporate data including the physical security of information, and the distribution of classified information both internally and externally.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, Security, Access Control Systems & Methodology, Network & Internet Security, Physical Security, Privacy
October 27, 2008
Confidentiality and Privacy Policy
This policy outlines the steps a company and its employees should take to maintain a level of confidentiality over all appropriate business information and personnel information. This document also contains an appendix: “10 Principles for the Protection of Personal Information.”
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Corporate Governance, Audit Committee & Board, Compliance, Privacy, GRC
October 27, 2008
Contingent Liability Policy (或有负债政策)
此政策适用于X公司及其所有附属公司。此政策涵盖现有的条件、情况或各种环境,当中对公司是否会出现可能损失存在不确定性,在某些未来事件出现或不出现后便会获得最终确定。
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, China
October 27, 2008
Risk Management Framework Policy (风险管理框架政策)
公司的目的是通过风险管理框架来建构风险管理活动,从而以一贯的方式来对风险进行识别、评估、管理、监控和报告。
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, China, GRC
October 20, 2008
Enterprise Information Security Policy
This document establishes the basis of information security policies, related documents that establish criteria for access to, through, or from an organization’s communication networks. This policy is intended to establish the information security criteria, means, methods, and measures to protect the confidentiality, integrity, and availability of information assets and communication networks.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Audit, IT Controls, IT Infrastructure, IT Strategy, Security, Security Management Practices
October 13, 2008
Relationship with External Auditors Policy
This policy outlines the relationship between a company and its external auditors. This document also discusses the importance of providing external auditors adequate information and other related company responsibilities.
CONTENT AREA: Policies & Procedures
TOPICS: Financial Reporting, Corporate Governance, Audit Committee & Board, Sarbanes-Oxley Act, External Auditor, Entity-Level Control, GRC
October 6, 2008
Governance in Not-for-Profit Organizations Policy
This policy provides additional policy guidance for not-for-profit organizations in the areas of mandate, roles of volunteer boards and executive directors, special board committees and their roles, and volunteer principles. The scope in this policy applies to the Board of Directors, the executive director, and all other employees and volunteers.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, Audit Committee & Board, Canada, Nonprofit Industry, Government, Compliance, GRC
June 16, 2008
Corporate Governance: Relationship with Internal Auditors
The purpose of this policy is to establish reporting relationships for the internal auditors of the company. Both internal and external auditors, by the nature of their work, have a special relationship with the board of directors. This policy spells out particular reporting relationships to ensure that appropriate governance can be applied.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, Audit Committee & Board, Internal Audit, Audit Reporting, GRC
May 12, 2008
Corporate Governance: Board Committees
The purpose of this policy is to set standards for board committee structures and protocols. To be most effective, board committees require formal terms of reference that clarify the committees’ mandates, composition and limitations.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, Audit Committee & Board, GRC
April 14, 2008
Corporate Governance: Shareholders Meetings
The purpose of this policy is to simplify and clarify the essential elements of shareholders meetings. The policy applies to shareholders, the Board of Directors and all staff working on shareholder relations.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, GRC
March 31, 2008
Accounts Receivable - Freight Claims
This sample outlines a set of policies and procedures for processing freight claims for shipments where the carrier lost and/or damaged goods during shipment, or where there is a shortage in the delivered goods.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Supply Chain
March 24, 2008
Accounts Receivable - Debit Notes
This sample outlines a set of policies and procedures for receiving debit notes raised by customers in situations where goods are returned or rejected.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
March 17, 2008
Accounts Receivable - Credit Holds
This sample outlines a set of policies and procedures for correctly dealing with withholding or delaying an order as a result of the belief that a company may not be paid.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
March 10, 2008
Accounts Receivable - Cash Receipts
This sample outlines a set of policies and procedures for correctly dealing with and recording receipts of cash.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
March 3, 2008
Accounts Receivable - Cash Collections
This sample outlines a set of policies and procedures for collecting on accounts that have gone more than a specified number of days past their due dates without having been paid.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
February 18, 2008
Accounts Receivable - Write-Offs
This sample policy provides guidance on procedures to be followed when dealing with issues resulting from the bankruptcy of a customer in the US, and/or the writing-off of bad debts.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
February 4, 2008
Accounts Receivable Policies and Procedures - Returns
This sample policy provides guidance on the procedures to be followed when merchandise (damaged or otherwise) is returned by mail or shipment.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
January 21, 2008
Disclosing PHI to Avert Serious Threat to Health
and Safety

Covered entities are permitted, consistent with applicable law and standards of ethical conduct, to disclose protected health information based on a good faith belief that the disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. This policy provides guidance to ensure full compliance with all laws when using or disclosing protected health information to prevent or lessen a threat to the health or safety of a person or the public.
CONTENT AREA: Policies & Procedures
TOPICS: Healthcare & Pharmaceuticals Industry, Privacy
January 14, 2008
Chart of Accounts Policy (会计科目政策)
政策: 所有分类账户均会设置一个说明性的科目名称及科目编号。目的: 确定设置及维护公司的会计科目一览表的方法。范围:适用于会计部门所使用的所有分类账户。
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, China
January 14, 2008
Financial Spreadsheet Controls Policy (财务电子数据表控制政策)
此政策不但适用于财务意义重大的由用户开发或维护的微软Excel电子数据表,亦适用于各类桌面工具,例如Access数据库、Crystal报告(Crystal Reports)、Queries及公司所确认的其它财务意义重大的桌面工具。这些工具在此文件中将统称为 “终端用户计算机工具” (简称“EUC”)。
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Risk Management & Assessment, Financial Reporting, IT Controls, Software Tools, China, GRC
January 14, 2008
Risk Management Policy (风险管理政策)
本政策为X公司的业务单位制定了风险管理的目标和要求。管理层应根据本政策的规定进行缜密的风险管理。本政策适用于X公司的所有业务单位和部门。本政策也适用于集团层面以及集团员工的职能部门,包括财务部、人力资源部、税务部和法务部。
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, China, GRC
January 7, 2008
Authorization for the Use and Disclosure of Individually Identifiable Health Information with Conditions
This form authorizes the use or disclosure of individually identifiable health information as described. The information may be re-disclosed and no longer protected by federal privacy regulations. The form can be used by organizations that are developing policies and procedures for compliance with the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).
CONTENT AREA: Policies & Procedures
TOPICS: Healthcare & Pharmaceuticals Industry, Laws & Regulations, Privacy
December 24, 2007
End User Computing (EUC) Tools Policy
This sample outlines a set of policies and procedures for dealing with the security and use of end-user computing (EUC) tools such as spreadsheets, databases and report writers.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Software, Security, Application Development Security
December 17, 2007
Revenue Recognition Policy
This sample outlines a set of policies and procedures for revenue recognition in a company that derives revenue principally from the sale of electronic equipment built to customer specifications as well as from repair and design services.
CONTENT AREA: Policies & Procedures
TOPICS: Revenue, Technology
December 10, 2007
Patient Admission Policy
This sample outlines a set of policies and procedures for providing a consistent, standardized, and proficient method for the admission of patients, and applies to standards and/or requirements prior to, or immediately following, admission of patients for in-patient treatment.
CONTENT AREA: Policies & Procedures
TOPICS: Healthcare & Pharmaceuticals Industry
December 3, 2007
Business Continuity Management Policy
This sample outlines a set of policies and procedures for formalizing a Business Continuity program, and provides guidelines for developing, maintaining and exercising Business Continuity Plans (BCPs). Such plans will ensure independence of crisis location, crisis duration and availability of any specific person or group of people.
CONTENT AREA: Policies & Procedures
TOPICS: Business Continuity Management
November 19, 2007
Charge Description Master Policy
The following sample outlines a set of policies and procedures for ensuring that the Charge Description Master (CDM) provides a comprehensive listing of items that could be billed to a patient, payer or healthcare provider. The CDM is a file that contains a list of a U.S. healthcare provider’s chargeable services.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Credit & Collections, Healthcare & Pharmaceuticals Industry
November 12, 2007
Systems Development Life Cycle (SDLC) and Change Management Policy
This sample outlines a set of policies and procedures designed to provide an orderly process in which changes to a company's IT infrastructure are requested and approved prior to the installation or implementation of a change.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Software, Security, Application Development Security, Change Management
November 5, 2007
Oracle eBusiness Suite Policy
This sample outlines a set of policies and procedures for controlling access to and use of the Oracle eBusiness Suite and database. This includes user access management, change control, problem, incident, and patch management, as well as backup and recovery.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, E-Business, Software, Security
October 29, 2007
Revenue Capture Policy
The following sample outlines a set of policies and procedures for ensuring that charges for healthcare supplies and/or services administered are recorded and posted to a patient account in the patient accounting system.
CONTENT AREA: Policies & Procedures
TOPICS: Revenue, Healthcare & Pharmaceuticals Industry
October 15, 2007
Accounting: Earnings per Share Policy
This policy outlines the correct calculation of earnings-per-share (EPS), as governed by U.S. Statements of Financial Accounting Standards (SFAS) 123R. Basic EPS is computed by dividing reported earnings available to common stockholders by weighted average shares outstanding.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance
October 1, 2007
Security and Access Policy and Procedures
This sample outlines a set of policies and procedures to provide a company with a single reference for governance pertaining to matters of security for personnel, facilities, assets, information, and business operations. In addition, this policy allows the development of more specific policies, standards, processes, and procedures as required. This policy should be periodically reviewed and updated, where necessary, to reflect changes in the technology environment.
CONTENT AREA: Policies & Procedures
TOPICS: Information Technology, Security, Access Control Systems & Methodology
September 17, 2007
Cash and Cash Equivalents Policy
This sample outlines a set of policies and procedures for the use of cash and cash equivalents that preserves principal, meets liquidity needs, and delivers a suitable return in relationship to these policies and market conditions.
CONTENT AREA: Policies & Procedures
TOPICS: Cash & Treasury
September 10, 2007
Computing Operations and Support: Service Levels Policy
The purpose of this Statement of Policy and Procedure is to ensure that there are defined and documented IT services, service times, and user-agreed metrics for objective evaluation of the services provided; that IT staff apply appropriate focus on problem areas with declining service-level measurements; and that user expectations are set for IT system availability, performance, and problem handling.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, IT Strategy
September 3, 2007
Data Management Policy
This sample outlines a set of policies and procedures to assist an Information Technology Group in backing up server-based data, with details of the required backup tapes, devices, and software. In addition, this policy addresses the file restoration process.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, IT Infrastructure, Document Retention
August 27, 2007
Claim Resolution/Payment Verification Policy
This sample outlines a set of policies and procedures for ensuring that claims submitted to third parties for services administered are estimated accurately and resolved in a timely manner. Note: This example includes some information specific to Texas, but is otherwise generally applicable.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Credit & Collections, Healthcare & Pharmaceuticals Industry
August 20, 2007
Accounting: Asset-Backed Securitization and Factoring of Receivables Policy
This sample policy outlines a set of policies and procedures for asset-backed securitization and factoring of receivables.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Accounts Receivable
August 13, 2007
Data Management: Records Retention Policy
The purpose of policy is to ensure that legal statutes regarding data retention and industrial and business requirements regarding data retention are observed; and data which has survived its retention period is destroyed promptly to avoid legal and litigation exposures.
CONTENT AREA: Policies & Procedures
TOPICS: Canada, Document Retention, Laws & Regulations
July 23, 2007
Risk Management Framework Policy
The following sample outlines a set of policies and procedures for structuring risk management activities to ensure that risks are identified, assessed, managed, monitored and reported in a uniform manner. The aim of risk management is to provide reasonable assurance that companies understand the risks associated with achieving business objectives, and that they are responding appropriately to these risks at all levels within the organization.
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, GRC
July 16, 2007
Data Management: Data Backup and Storage Policy
The purpose of this policy is to specify the procedures to backup and allow for recovery of important data in the event of accidental or intentional corruption, loss, or destruction of the data. For data critical to the ongoing operation of the business, offsite storage will facilitate keeping the business operational in the event of a physical disaster at the original site.
CONTENT AREA: Policies & Procedures
TOPICS: Disaster Recovery, Technology, IT Strategy, Document Retention
July 9, 2007
Conflict of Interest Policy
This sample outlines a set of policies and procedures to help a company and each of its direct and indirect subsidiaries, and each of it’s senior officers and directors, identify and properly address potential conflicts of interest.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Ethics
July 2, 2007
Fixed Assets Policy and Procedures
This sample outlines a set of policies and procedures for establishing the standards and procedures for ensuring that Company accounts for capital assets and depreciation are in compliance with management’s objectives and generally accepted accounting principles.
CONTENT AREA: Policies & Procedures
TOPICS: Fixed Assets, Asset Management
June 25, 2007
Risk Management Policy
This policy sets out the risk management objectives and requirements for a company's business units. Management is expected to conduct structured risk management in accordance with this policy. The policy is applicable to all business units and divisions. It is also applicable at group level and for group staff functions including Financial, Human Resources, Tax and Legal.
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, GRC
June 18, 2007
Systems Management: Downloading Policy
The purpose of this policy is to ensure that downloading of large data files does not degrade company network response unnecessarily; planning for increased company network bandwidth is not skewed adversely by unnecessary large download activity; and the company is protected against copyright infringement action.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internet/Intranet, Intellectual Property
June 11, 2007
Signature Authorities Policy
This sample outlines a set of policies and procedures for committing the Company to legal obligations, financial commitments, and in conducting financial transactions.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Purchasing & Accounts Payable
June 4, 2007
Academic Conflict of Financial Interest Certification Policy
This sample outlines a set of policies and procedures for avoiding any possible conflict of interest in the conduct of grant or contract activities for academic institutions, to prevent employees or consultants from using their positions for purposes that are, or give the appearance of being, motivated by a desire for private gain for themselves or others, such as those with whom they have family, business or other ties.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Education, Ethics
May 21, 2007
Acquisition Policy
The purpose of this policy is to detail the acquisitions/new business development process for a company, including subsidiaries. This applies to the initiation, due diligence, execution, and purchase accounting and integration of all acquisitions.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Human Resources, Investments & Foreign Exchange, Project Management
May 7, 2007
Information Technology: Role-Based User Management
The purpose of this policy is to ensure that there are controls in place to detect errors by limiting opportunities for employee fraud or theft, to increase the probability of detection when fraud or misappropriation of assets is attempted, and to safeguard company computers and networks against inadvertent exposure to external threats.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Access Control Systems & Methodology, Security Architecture & Models, Segregation of Duties
April 16, 2007
Software Acquisition, Implementation and Maintenance: Application Development and Implementation Policy
The purpose of this policy is to control application development and to ensure that it is efficient, cost-effective, and aligned with the IT strategic plan.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Software Tools, Application Development Security, Change Management
March 19, 2007
Disclosing PHI for Public Health Purposes
This sample outlines a set of policies and procedures to provide guidance and to ensure full compliance with all applicable laws (e.g. HIPAA) related to the use and disclosure of protected health information for public health release purposes. Covered entities are permitted to disclose protected health information to public health authorities for a full range of public health activities.
CONTENT AREA: Policies & Procedures
TOPICS: Healthcare & Pharmaceuticals Industry, Laws & Regulations, Privacy
February 19, 2007
Customer Master File Maintenance Policy
The purpose of this policy is to establish the guidelines for setting up new customers and modifying existing customer information in company systems. This document outlines steps to follow for new customer set-up requests, rush set-up requests, and customer information changes.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Customer Fulfillment & Support, Customer Satisfaction, Internal Audit, Internal Audit Administration
February 12, 2007
Employment: Workplace Violence Policy
The purpose of this policy is to establish procedures to minimize and/or prevent violence and unacceptable behavior in the workplace and to foster the safety and security of company employees, customers, and visitors to our work sites.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources
February 5, 2007
Order Receipt and Fulfillment Policy
This sample outlines guidelines for receiving and entering customer orders to ensure the timely and accurate fulfillment of those orders
CONTENT AREA: Policies & Procedures
TOPICS: Customer Fulfillment & Support
January 29, 2007
Employment: Dispute Resolution Policy
The purpose of this policy is to provide an effective problem-solving and dispute resolution process which every employee can utilize without concern for reprisal or recrimination. Employees need and deserve a process through which they can air grievances, complaints, etc. Informal resolution of disputes is the preferred method of dealing with issues. In unionized organizations the grievance procedure is usually one of the first clauses of a Collective Agreement to be negotiated.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources
January 22, 2007
Invoicing Policy
This sample outlines a set of policies and procedures for invoicing customers and issuing invoice corrections.
CONTENT AREA: Policies & Procedures
TOPICS: Revenue
January 15, 2007
Employment: Conflicts of Interest Policy
The purpose of this policy is to communicate a company’s position on what matters could constitute a conflict of interest to employees, and to establish a protocol for disclosing and dealing with such conflicts of interest. Many conflicts of interest may not be obvious to an employee. The policy clarifies the employer’s perspective on what constitutes a conflict of interest and what the consequences may be if the employee if found to be in a conflict of interest.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Human Resources
January 8, 2007
Price Administration Policy
This sample outlines a set of policies and procedures for establishing guidelines related to price administration, including price set-up, price maintenance and review, and the timely update of prices.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing
December 18, 2006
Storage and Delivery: Delivery Policy
The purpose of this policy is to ensure that product and materials shipped to customers arrives correctly with quality uncompromised, and that any product damaged during transit is addressed.
CONTENT AREA: Policies & Procedures
TOPICS: Distribution Industry, Materials Management & Inventory, Supply Chain
December 11, 2006
Disclosing PHI for Law Enforcement Purposes
This sample outlines a set of policies and procedures governing the disclosure of protected health information (PHI) for law enforcement purposes to a law enforcement official. PHI may be disclosed for law enforcement purposes without the written consent or authorization of the individual, or the opportunity for the individual to agree or object.
CONTENT AREA: Policies & Procedures
TOPICS: Healthcare & Pharmaceuticals Industry
December 4, 2006
Storage and Delivery: Packaging Policy
The purpose of this policy is to ensure that packaging methods are undertaken to prevent damage and/or deterioration. In addition, packaging shall be used to ensure lot integrity, prevent contamination and ensure product traceability.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory
November 27, 2006
Customer Credit Policy
The purpose of this policy is to establish guidelines for establishing customer credit limits, the credit hold and release process, and the ongoing credit review of customer accounts, in order to maximize profitability by minimizing credit risk and potential collections issues.
CONTENT AREA: Policies & Procedures
TOPICS: Credit & Collections, Financial and Credit Risk
November 20, 2006
Storage and Delivery: Handling Policy
The purpose of this policy is to ensure that methods are instituted to prevent damage and/or deterioration when handling product and materials. The procedure applies to product and material from initial receipt until final shipping and delivery.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory
November 13, 2006
Customer Concerns Handling Policy
The purpose of this policy is to establish guidelines for resolving customer concerns and initiating the Customer Concern Report. Customer concerns may provide constructive ideas for improving products or business processes efficiency by alerting management to issues that need prompt attention and correction, and may indicate long-range opportunities for product innovation and problem prevention.
CONTENT AREA: Policies & Procedures
TOPICS: Customer Fulfillment & Support, Consumer Products & Retail Industry
November 6, 2006
Storage and Delivery: Storage Policy
The purpose of this policy is to ensure that stored product and materials are not damaged or altered prior to use or delivery. Storage procedures apply to product and material from initial receipt until final shipping and delivery.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory
October 30, 2006
Credit and Debit Memo Policy
The following sample outlines a set of policies and procedures for issuing credit and debit memos, including product and container deposit returns and head-office billings, and applies to all employees responsible for the initiation, recording, and authorization of all types of customer account credits and debits.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Accounts Receivable, Credit & Collections
October 23, 2006
Storage and Delivery: Inspection and Testing Policy
The purpose of this policy is to ensure that materials and products are inspected and tested for conformance or non-conformance before a product is released, used or installed.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory
October 16, 2006
Building and Data Center Physical Security Policy
This sample outlines a set of policies and procedures for governing access to company buildings and data centers, to ensure that Company X buildings and data centers remain physically secure.
CONTENT AREA: Policies & Procedures
TOPICS: Physical Security, Security
October 9, 2006
Storage and Delivery: Receiving Policy
The purpose of this policy is to ensure that all incoming materials and products are inspected and received in a consistent manner prior to processing.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory, Supply Chain
September 18, 2006
Credit and Collections Policy (Sample 2)
The purpose of this policy is to establish guidelines related to credit and payment collection activities, including use of the Payment Discrepancy Tracker system for tracking payment discrepancies, and all authorizations required to adjust accounts receivable.
CONTENT AREA: Policies & Procedures
TOPICS: Credit & Collections
September 11, 2006
Records Management Policy
This sample outlines a set of policies and procedures for managing company records in an appropriate, systematic and timely manner.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Risk Management & Assessment, Document Retention, GRC
August 31, 2006
IT Data Management Policy
This sample outlines policies and procedures for data management (back-up and recovery).
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Infrastructure
August 28, 2006
IT Change Management Policy
The objective of this document is to provide policy and procedure guidance for implementation of change management within the company’s network/infrastructure.
CONTENT AREA: Policies & Procedures
TOPICS: IT Infrastructure, Technology, Change Management
August 21, 2006
Warranties and Guarantees Policy
The purpose of this policy is to provide guidance to employees on the appropriate accounting for warranties and the principles associated with providing quality products to its customers.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Consumer Products & Retail Industry
August 12, 2006
Records Storage and Retrieval Policy
The purpose of this document is to outline the process departments are required to follow in order to store and retrieve their respective records, and to document how the records will be maintained.
CONTENT AREA: Policies & Procedures
TOPICS: Document Retention, Compliance, GRC
August 7, 2006
Sales Contracts Policy
The purpose of this policy is to outline basic contract content and authorization requirements for sales contracts.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing, Consumer Products & Retail Industry
July 31, 2006
Disclosing and Requesting Only the Minimum Amount of PHI Necessary
This sample contains procedures to ensure that the appropriate steps are taken to disclose only the minimum amount of protected health information necessary to accomplish the particular use or disclosure, as required under applicable laws and regulations.
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Healthcare & Pharmaceuticals Industry
July 24, 2006
Supplier Records and Management Policy
The purpose of this policy is to ensure that the company obtains the best possible combination of quality and price from its suppliers.
CONTENT AREA: Policies & Procedures
TOPICS: Purchasing & Accounts Payable
July 17, 2006
Data Center Operations & Problem Management Policy
The objective of this document is to provide policy and procedure guidance for conducting major activities in a company's data centers: help desk support; user access management; system monitoring; problem management, and environmental controls.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, IT Infrastructure
July 10, 2006
Sales Commissions Policy
The purpose of this policy is to establish accountability for setting commission rates and to define the point at which commissions are considered earned.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing
July 3, 2006
Authorization for the Use and Disclosure of Individually Identifiable Health Information Without Conditions
This is an example of a form that provides signed authorization for the use or disclosure of individually identifiable protected health information (PHI). This form can be used by organizations that are developing policies and procedures for compliance with the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Healthcare & Pharmaceuticals Industry
June 19, 2006
Financial Spreadsheet Controls Policy
This policy outlines the roles and responsibilities of the IT department as well as the users and developers of spreadsheets and financially significant desktop tools (including Access, Crystal Reports, and Queries) to meet SOX requirements for control over financial reporting.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Risk Management & Assessment, Financial Reporting, IT Controls, Software Tools, GRC
June 19, 2006
Supplier Refunds and Discounts Policy
The purpose of this policy is to provide guidance to employees on appropriate record keeping related to supplier refunds or discounts.
CONTENT AREA: Policies & Procedures
TOPICS: Purchasing & Accounts Payable, Consumer Products & Retail Industry
June 12, 2006
Disclosure of PHI in Facility Directories
This sample outlines a set of policies and procedures to give guidance and ensure compliance with all relevant laws and regulations when disclosing protected health information (PHI) in company directories. Health facilities maintain a patient directory for obtaining information regarding patients. Since this directory may sometimes contain personal information, it should be maintained with the utmost security and regard for patient confidentiality.
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Healthcare & Pharmaceuticals Industry
June 5, 2006
Recognition of Costs Policy
The purpose of this policy is to provide guidance to the finance department on reflecting costs in asset and liability accounts and when to bring costs into current expense.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Purchasing & Accounts Payable
May 29, 2006
Disclosing PHI as Required by Law
This sample outlines a set of policies and procedures to give guidance and ensure compliance with all relevant laws and regulations (e.g. HIPAA) when using or disclosing protected health information (PHI). A covered entity may use or disclose PHI to the extent that such use or disclosure is required by law and the use or disclosure complies with and is limited to the relevant requirements of such law.
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Healthcare & Pharmaceuticals Industry
May 22, 2006
Point of Sale Revenues Policy
The purpose of this policy is to minimize risk to the company, and provide guidance to point of sale employees.
CONTENT AREA: Policies & Procedures
TOPICS: Cash & Treasury, Sales Process & Marketing, Consumer Products & Retail Industry
May 15, 2006
Disclosing PHI for Health Oversight Purposes
This sample outlines a set of policies and procedures regarding covered entities obtaining authorization to use or disclose protected health information (PHI) for health oversight purposes authorized by law (e.g. HIPAA), including audits; civil, administrative, or criminal investigations; inspections; licensure or disciplinary actions; civil, administrative, or criminal proceedings; or other oversight activities.
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Healthcare & Pharmaceuticals Industry
May 8, 2006
Customer Refunds (Non-Retail Only) Policy
This policy provides guidance to employees in dealing with customers who are unhappy with the products or services they have purchased from the company. If the company is at fault, or has provided defective or unacceptable products or services to a customer, every reasonable step should be taken to correct the situation.
CONTENT AREA: Policies & Procedures
TOPICS: Financial Reporting, Revenue
May 1, 2006
Management Reporting - Purchasing Policy
This sample outlines a set of policies and procedures that address reporting and analysis related to the Purchasing Cycle for purposes of better managing the business.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Purchasing & Accounts Payable
April 24, 2006
Authorization to Use or Disclose PHI
This sample outlines a set of policies and procedures regarding covered entities obtaining authorization to use or disclose protected health information (PHI). HIPAA requires a covered entity to obtain authorization to use or disclose protected health information for all purposes not explicitly permitted under the regulations (45 CFR §164.508(b)(4); §164.508(c); §164.508(d)).
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Healthcare & Pharmaceuticals Industry
April 10, 2006
Customer Refunds (Retail Only) Policy
This policy provides guidance to employees in dealing with customers who are unhappy with the products or services they have purchased from the company. Products may be returned for any reason within 30 calendar days of purchase. In addition, if the company is at fault, or has provided unacceptable products or services to a customer, every possible step should be taken to correct the situation.
CONTENT AREA: Policies & Procedures
TOPICS: Financial Reporting, Revenue, Consumer Products & Retail Industry
April 3, 2006
Spreadsheet Controls Policy
To comply with SOX guidelines, it is important to establish appropriate policies that incorporate controls emphasizing the use, storage and modification of spreadsheets and databases used in preparation and reconciliation of the financial reporting process. This policy is intended to ensure that all spreadsheets/databases critical to the financial reporting process or that generate key reports relied upon by management are managed and controlled based on associated risks.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Sarbanes-Oxley Act, Internal Controls, IT Controls, IT Strategy, Project Management, Change Management
April 3, 2006
Spreadsheet Controls Policy (电子数据表控制政策)
为了符合《萨班斯-奥克斯利法案》的指导方针,对于在准备和调节财务报告过程中使用的电子数据表和数据库,公司必须建立一套适当的政策来控制对它们的使用,保存和修改。
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Sarbanes-Oxley Act, Internal Controls, IT Controls, IT Strategy, Project Management, China, Change Management
March 27, 2006
Management Reporting (Revenue) Policy
This policy addresses the regular reporting and analysis requirements relating to the revenue cycle that must to be produced and reviewed to control and manage the organization.
CONTENT AREA: Policies & Procedures
TOPICS: Financial Reporting, Revenue
March 13, 2006
Company Credit Card Policy
This sample outlines a set of policies and procedures to ensure that company credit cards are used for appropriate purposes and that adequate controls are established for day-to-day use.
CONTENT AREA: Policies & Procedures
TOPICS: Expense Reporting, Purchasing & Accounts Payable
February 27, 2006
Expense Advances and Expense Allowances Policy
This sample outlines a set of policies and procedures for dealing with expense advances and expense allowances. The purpose of this policy is to provide guidance to management and employees in situations where a large expense must be undertaken on a cash or cheque basis.
CONTENT AREA: Policies & Procedures
TOPICS: Expense Reporting
February 13, 2006
Overdue Accounts and Bad Debts Policy
This sample outlines a set of policies and procedures for dealing with overdue accounts and bad debts.
CONTENT AREA: Policies & Procedures
TOPICS: Credit & Collections, Accounts Receivable, Sales Process & Marketing
January 9, 2006
Production Equipment Security Policy
This sample outlines a set of policies and procedures governing the security of production equipment used in an Internet-facing environment.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Internet/Intranet, IT Infrastructure, Security Management Practices
December 19, 2005
Banking/Financial Institution Account Policy
This sample policy establishes guidelines for a company’s activities related to opening, closing and maintaining financial institution accounts. This document discusses topics such as banking relations, qualifications of financial institutions, opening and closing an account, and required account approvals.
CONTENT AREA: Policies & Procedures
TOPICS: Asset Management, Internal Audit, Accounting/Finance, Cash & Treasury, Financial Services Industry
December 12, 2005
Revenue Recognition (Software) Policy
This sample outlines revenue recognition policies for the sale of software, services, and hardware. The document discusses topics such as order documentation, contingencies, payment terms, and the percentage-of completion method.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Revenue, Software Tools, Financial Reporting, Accounting/Finance, Consumer Products & Retail Industry
November 28, 2005
Insurance Verification (Healthcare) Policy
This sample policy outlines a set of policies and procedures to ensure patient benefits are verified prior to or immediately following an admission or outpatient procedure. This document discusses topics such as insurance verification, insurance authorization for planned procedure, and uninsured patients.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Accounts Receivable, Healthcare & Pharmaceuticals Industry, Internal Audit Administration, Audit Testing
November 21, 2005
Manual General Ledger Journal Entries Policy
This sample policy ensures all manual journal entries to the Company’s general ledgers are properly prepared, supported by adequate documentation, reviewed, approved and recorded and that journal records are maintained in accordance with audit requirements.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Reporting
November 14, 2005
Contingent Liability Policy
This policy provides guidance regarding the recognition and disclosure of contingent liabilities, to insure that contingencies are recorded and disclosed accurately, completely, timely, and consistently.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance
November 7, 2005
Portable Computing Device Security Policy
This sample outlines a set of policies and procedures governing the use of portable computing devices and their connection to accompany network.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Wireless, Network & Internet Security, Physical Security
October 31, 2005
Anti-Bribery Compliance Program Policy
This sample outlines a set of policies and procedures to prevent violation of any and all national and international anti-bribery and anti-corruption laws and treaties. All employees, agents of the Company, joint-venture partners, or anyone else doing business in Company X’s name, are required to comply strictly with the FCPA, all other applicable anti-bribery and anti-corruption treaties, and all national laws.
CONTENT AREA: Policies & Procedures
TOPICS: Compliance, Laws & Regulations, Ethics, Cross Border & Non-US Issues, GRC
October 24, 2005
Delegation of Authority Policy
This sample outlines a set of policies and procedures that define the limits of authority designated to specified positions of responsibility within a company, and to establish the types and maximum amount of obligations that may be approved by individuals.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Real Estate Industry
October 17, 2005
Harassment and Discrimination Policy (Non-US)
The purpose of this document is to increase all employees’ understanding of policies regarding discrimination and harassment in the workplace. This sample is based on the procedures and legislation applicable in Australia, but is generally applicable to many other non-US countries.
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Human Resources, Australia
October 10, 2005
Purchasing Policy
This sample policy outlines a set of policies and procedures governing the purchasing process. This document specifically discusses topics such as purchasing requirements, approval levels, placement of orders, and receipt and acceptance.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Accounting/Finance, Purchasing & Accounts Payable, Materials Management & Inventory, Internal Audit Administration
October 3, 2005
Complaint Handling Procedures (Non-US)
The following sample outlines a set of policies and procedures governing the handling of complaints regarding harassment, discrimination, and bullying. This sample is based on the procedures applicable in Australia, but is generally applicable to many other countries (except US).
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Human Resources, Whistleblower/Complaint Reporting, Australia
September 26, 2005
General Ledger Account Reconciliations Policy
This sample policy outlines a set of policies and procedures to reconcile the significant accounts contained in the general ledges of a Company and its subsidiaries to assure their accuracy. This document specifically discusses topics such as responsibility for this process, reconciliation completion and review steps, and disposition of unreconciled items.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Reporting
September 19, 2005
Physical Inventory Policy
This sample policy outlines a set of policies and procedures to ensure that one un-audited semi-annual and one audited annual physical inventory should be taken of raw materials, work in process, and finished goods. This document specifically discusses topics such as the annual and periodic physical inventory process, off premise inventories, inventory ownership, and reconciliation of physical and perpetual records.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Internal Audit Administration, Materials Management & Inventory, Accounting/Finance
September 15, 2005
Policies & Procedures - Other Resources
Links to sample audit policies and procedures on the internet
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Internal Controls
September 12, 2005
Revenue Recognition Policy - Sample 2
This sample policy outlines a set of policies and procedures governing the revenue recognition process. This document specifically discusses topics such as sales, deferred sales, freight out, contra accounts to net sales, and applicable external guidance related to this process.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Financial Reporting, Accounting/Finance, Revenue, Internal Audit Administration
September 5, 2005
Finance End User Computing Policy
This sample outlines a set of policies and procedures governing the accuracy and reliability of spreadsheets and other similar applications used to produce or support critical financial information, and to mitigate the risk of financial reporting errors caused by end-user computing errors.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls, Accounting/Finance
August 29, 2005
Background Checks and Confidentiality Policy - Contractors
This sample outlines a set of policies and procedures extending background checks to temporary personnel. This policy applies to professionals recruited in the future to full time positions and professionals currently or in the future recruited for temporary and independent contractor engagements, as well as any other employees provided by firms working with Company X.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources
August 15, 2005
HIPAA PHI Policies and Procedures
This sample outlines a set of policies and procedures governing the handling of Protected Health Information (PHI) in compliance with HIPAA security provisions. This policy must be followed when performing services for a client that is a Covered Entity or a Business Associate of a Covered Entity.
CONTENT AREA: Policies & Procedures
TOPICS: Security, Privacy, Laws & Regulations, Healthcare & Pharmaceuticals Industry
August 8, 2005
ISO 9000 Certification Policy
The following sample provides an outline of the policies and procedures that an organization must undertake in order to achieve ISO 9000 certification.
CONTENT AREA: Policies & Procedures
TOPICS: Compliance, Cross Border & Non-US Issues, Internal Controls, GRC
August 1, 2005
Injury and Illness Prevention Policy
The following sample outlines a set of policies and procedures for protecting the safety and health of the employees at a Company. Although these procedures are generally applicable worldwide, some items refer specifically to U.S regulations.
CONTENT AREA: Policies & Procedures
TOPICS: Security, Physical Security, Human Resources
July 25, 2005
Model Management Control Policy
This sample policy outlines the roles and responsibilities of management, internal audit, and the audit committee related to controls over an organization’s processes. This policy was derived from The IIA Quality Assurance Manual, Fourth Edition.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, Internal Audit, Internal Controls, Audit Committee & Board, Internal Audit Administration, GRC
July 18, 2005
Internal Company Knowledge Sharing Policy
This sample outlines a set of policies and procedures governing knowledge sharing within a company, using a Knowledge Management (KM) strategy that ties the efforts and information created and used by the various product, industry, and process groups into one cohesive platform for knowledge sharing.
CONTENT AREA: Policies & Procedures
TOPICS: Knowledge Management, Human Resources
July 11, 2005
Credit Risk Policy
This sample outlines a set of policies and procedures formalizing the credit risk management process, the goal of which is to: protect against any unwarranted customer or counterparty credit exposures; maintain credit risk at a manageable level; and identify and avoid a material credit failure (of a significant value, which would impact earnings).
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, Credit & Collections, Consumer Products & Retail Industry, Financial and Credit Risk, GRC
June 27, 2005
Web Internet Use Policy
This sample policy outlines a set of policies and procedures governing the use of the Internet, Web browsers, and other applications with the ability to access or transfer data to or from servers connected to the Internet.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Ethics, Internet/Intranet
June 20, 2005
User Password Policy
This sample outlines a set of policies and procedures governing the creation and use of user passwords to protect company computer systems.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, IT Controls, Access Control Systems & Methodology
June 6, 2005
Acceptable Use Policy
The following sample outlines a set of policies and procedures governing the acceptable use of technology resources. Inappropriate use of technology resources can expose companies to risks including virus attacks, compromise of network systems and services, and legal issues.
CONTENT AREA: Policies & Procedures
TOPICS: Security, Technology, Privacy, Intellectual Property, IT Controls, Internet/Intranet, Ethics, Security Management Practices
May 30, 2005
User Authentication and Authorization Policy
The following sample policy outlines a set of policies and procedures governing user authentication and authorization and other access rules that help protect computer systems.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, IT Controls, Access Control Systems & Methodology
May 16, 2005
Production System Access Policy
This sample outlines a set of policies and procedures governing access to production systems and applications, and the documentation of changes to these systems and applications.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, IT Infrastructure, Security Management Practices, Access Control Systems & Methodology
May 2, 2005
Exceptions and Non-Conformance Policy
This sample outlines a set of policies and procedures governing action to be taken when special circumstances prevent compliance with an established policy, procedure, standard, or guideline, or a federal or state regulation. This policy addresses how exceptions and non-conformance to existing Information Security Services policies, procedures, standards, and guidelines are handled.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Risk Management & Assessment, IT Controls, IT Infrastructure, GRC
April 18, 2005
Network Security Policy
The purpose of this security policy is to protect user accounts, corporate data, and intellectual property owned by an organization.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, IT Infrastructure, Operations Security, Physical Security, Network & Internet Security
March 28, 2005
System, Database and Application Administrator Policy
The purpose of this policy is to define the roles, activities, and responsibilities of administrators with regard to access rights to applications running on a company’s computer resources. The policy includes all system, database and application administrators (including third-party vendors) who have access to technology resources, either locally or remotely.
CONTENT AREA: Policies & Procedures
TOPICS: Security, Ethics, Security Management Practices
March 14, 2005
Internal Lab Security Policy
The purpose of this policy is to ensure that company confidential information and technologies are not compromised. This policy also establishes requirements for internal labs so that production services and other company interests are protected from lab activities.
CONTENT AREA: Policies & Procedures
TOPICS: Security, Security Management Practices
March 7, 2005
Delegated Approval Authorization Policy
This policy provides an example of how to communicate signature requirements necessary for daily business transactions in a company. This policy indicates to whom delegations have been assigned and applicable dollar limits. It covers topics such as types of authorization, temporary delegations, and organizational changes.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting Organizations, Accounting/Finance, Expense Reporting, Purchasing & Accounts Payable
February 28, 2005
Change of Access Status Policy
The following sample outlines a set of policies and procedures governing all changes to the access granted to a user of Company X’s computing systems. This defines the conditions for creating, terminating, or altering the status of a user’s access to Company X technology resources.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, IT Controls
February 14, 2005
Email Policy (Sample 2)
The following sample outlines a set of policies and procedures for the use of company email systems. The purpose of this policy is to define rules for the protection of company confidential information distributed by email and to document the acceptable and unacceptable use of email.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Fraud, IT Controls, Telecommunications, Communications Industry
January 31, 2005
Capital Projects – Allocating Contract Cost Policy
This policy outlines procedures to ensure that costs associated with company capital projects are accounted for according to Generally Accepted Accounting Principals (GAAP). The policy focuses on how recognition of contract costs can be affected by back-billing, claims, change orders and revised estimates. It also discusses methods such as estimated costs to complete, percentage-of-completion, and completed-contract.
CONTENT AREA: Policies & Procedures
TOPICS: Cost Management, Accounting/Finance, Fixed Assets
January 24, 2005
Fraud Policy
This policy describes a broad range of actions that constitute fraud and that must be reported. The conditions of this policy apply to any irregularity, or suspected irregularity, involving not only employees but also shareholders, vendors and outside agencies. This policy addresses investigation responsibility, confidentiality, and reporting procedure.
CONTENT AREA: Policies & Procedures
TOPICS: Fraud, Sarbanes-Oxley Act, Corporate Governance, Ethics, Audit Committee & Board, GRC
January 17, 2005
User Malicious Software Policy
The purpose of this security policy is to outline and define the user’s responsibilities in ensuring updates and maintenance of anti-virus software on his or her Company X computer.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Software Tools, Operations Security, Telecommunications, Communications Industry
January 3, 2005
Contract and Project Approval Policy
This policy outlines procedures for evaluating, negotiating, and executing significant contracts and internal and external projects with legal and/or financial implications. This policy also focuses on tracking the intake of new contracts or internal projects, conducting a review and approval, and having contracts serve as a historical record for the Company’s significant transactions.
CONTENT AREA: Policies & Procedures
TOPICS: Cost Management, Purchasing & Accounts Payable, Accounting/Finance
November 22, 2004
Third Party Access Policy
The purpose of this policy is to define security policies that apply to temporaries, contractors, consultants, and third parties, when such connectivity is necessary for business purposes. This policy covers both the physical and administrative requirements needed to manage secure network connectivity between an organization and any third party requiring access to the organization’s computing resources.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Access Control Systems & Methodology, Network & Internet Security, IT Infrastructure
November 15, 2004
Information Security Overview Policy
This sample provides an overview of Information Security Services (ISS) policies, procedures, standards, and guidelines. These policies are an important aspect of information security and are written to protect user accounts, corporate data, and intellectual property owned by a company.
CONTENT AREA: Policies & Procedures
TOPICS: Security, Technology, IT Infrastructure, Security Management Practices
November 8, 2004
Instant Messaging Policy
This sample outlines a set of policies and procedures for the use of Instant Messaging, and are designed to protect Company X from technology abuse or misconduct. Inappropriate use of IM exposes Company X to risks including virus attacks, compromise of network systems and services, and potential legal issues.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Internet/Intranet, IT Infrastructure, Security Management Practices
October 25, 2004
Policies and Procedures For Preparing Analyses And Notes To Financial Statements
The following sample outlines policies and procedures to be used to manage financial reporting information to ensure accurate disclosure in the financial statements.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Security, Financial Reporting
October 18, 2004
Consolidated Financial Statement Reporting and Disclosures Policy
The following sample outlines policies and procedures to be used to ensure the completeness and accuracy of disclosures made in quarterly and annual public filings with the SEC.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Accounts Receivable, Financial Reporting, Purchasing & Accounts Payable
October 11, 2004
Internal Disclosure Certification Process Policy
This sample outlines policies and procedures to be used to ensure the fair presentation and disclosure of financial results, and is designed to ensure comfort to those Company X executives responsible for signing the external disclosure certification submitted to the SEC in accordance with SEC rules and regulations as required by the Sarbanes-Oxley Act of 2002.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Sarbanes-Oxley Act, Audit Committee & Board, Financial Reporting, Reporting/Disclosure, Section 302 - Executive Certifications, Section 404 - Internal Control Reporting
September 9, 2004
Record Disposal & Retention Policy (Sample 2)
This sample document retention policy provides disposal and notification guidelines and includes an example schedule of retention periods for many types of records including communications, contracts, facilities, finance and HR documents.
CONTENT AREA: Policies & Procedures
TOPICS: Laws & Regulations, Sarbanes-Oxley Act, Compliance, Document Retention, Internal Controls, Section 404 - Internal Control Reporting, GRC
September 3, 2004
Controls Over the Implementation and Application of New Accounting Standards Policy
The following sample outlines policies and procedures to be used when new accounting standards have been issued and require implementation.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance
August 20, 2004
Document Access Controls For Analyses and Notes to the Financial Statements Policy
This policy documents the controls and procedures designed to ensure limited access to, and control of financial reporting documents used for the preparation and updating of quarterly and annual public filings with the US Securities and Exchange Commission.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Security, Access Control Systems & Methodology, Financial Reporting
August 6, 2004
Overall Financial Reporting Document and Disclosure Controls Policy
This policy documents the overall controls and procedures designed to ensure the quality and accuracy of disclosures made in quarterly and annual public filings with the US Securities and Exchange Commission.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Financial Reporting
July 16, 2004
Deduction and Rebate Payment Verification Policy
The following sample outlines a set of policies and procedures for the verification of customer deductions and rebates in a retail environment. All trade deductions and rebates should be tested on a periodic, sample basis according to these procedures.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Accounting/Finance, Revenue, Consumer Products & Retail Industry
July 8, 2004
Related Party Transactions Policy
This policy defines related party transactions, identifies the significance of related party accounting implications, and provides guidance regarding approval and reporting of related party transactions.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Accounting/Finance
July 1, 2004
Rebate Payments Policy
This policy establishes the procedures for identifying rebate payments to be made, and for calculating the appropriate payment value
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Revenue
June 25, 2004
Signature and Authorization Policy
This policy documents the signature approval and authorization requirements necessary to commit company funds or assets, related to Trade Promotion and Pricing.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Accounts Receivable, Purchasing & Accounts Payable, Revenue, Consumer Products & Retail Industry
June 18, 2004
Invoice Deductions Policy
The following sample outlines a set of policies and procedures for dealing with invoice deductions in a retail environment.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Sales Process & Marketing, Revenue, Consumer Products & Retail Industry
June 10, 2004
Duplicate Deductions Policy
This sample outlines a set of policies and procedures for identifying and correcting duplicate deductions and/or rebate payments in a retail environment. All duplicate trade and non-trade deductions are to be investigated according to the procedures below.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Revenue, Consumer Products & Retail Industry
June 4, 2004
Data Backup Policy
This policy is intended to provide a standardized means of backing-up and maintaining computer files within an organization. The backup and maintenance of files is critical to the viability and operations of a company, and it is essential that certain basic standard practices be followed to ensure that data files are backed up on a regular basis.
CONTENT AREA: Policies & Procedures
TOPICS: Knowledge Management, Technology, IT Audit
May 28, 2004
Retainage Policy
This policy is intended to provide a standardized means of identifying and accounting for the retainage of funds.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable
May 20, 2004
Record Retention Policy
This policy is intended provide guidance about the retention and access of corporate documents by employees.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Knowledge Management, Financial Reporting
May 14, 2004
Early Identification Of New Disclosure Items For SEC Reporting Policy
This policy is intended to facilitate the early detection and disclosure of reportable items to the SEC and to improve the efficiency and effectiveness of compliance efforts. The policy applies to all corporate and subsidiary locations, with particular emphasis on parties responsible for financial reporting and disclosure of related events.
CONTENT AREA: Policies & Procedures
TOPICS: Laws & Regulations, Sarbanes-Oxley Act, Financial Reporting
May 6, 2004
Policies & Procedures: Internet and Email Acceptable Use Policy
The following sample outlines a set of policies and procedures that provides rules and guidelines for Internet and email use within a company. It is intended as a sample for other companies who are in the process of creating or re-evaluating their policy.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internal Controls, Internet/Intranet, IT Audit
April 28, 2004
Payroll Policy (Sample 2)
The following sample outlines a set of policies and procedures for the Payroll function.
CONTENT AREA: Policies & Procedures
TOPICS: Compensation & Benefits, Human Resources, Payroll
April 21, 2004
Inventory Policy
This policy provides guidelines and sets forth the appropriate accounting policies to prevent losses or shortages, and to ensure that all inventory items including raw materials/parts, work in progress, and finished goods and consigned inventory, are properly controlled and costed.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Materials Management & Inventory
April 14, 2004
Intangibles Policy
This sample outlines a set of policies and procedures to provide a standardized means of identifying and accounting for the acquisition of intangibles and their amortization while utilized by the U.S. offices and subsidiaries of Company X, for transactions in excess of $1,000 U.S. dollars.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Reporting
April 8, 2004
Inter-Company Accounting/Reporting Policy
Sample 2

The purpose of inter-company accounting is to allocate assets, liabilities, revenues, and expenses to the appropriate legal entity in relation to the economic benefits and obligations associated with the operational activity incurred. Accounting for inter-company transactions requires constant attention and reconciliation to prevent the loss of time and resources. This policy is designed to ensure that inter-company transactions are processed correctly at the time the transaction occurs.
CONTENT AREA: Policies & Procedures
TOPICS: Fraud, Internal Controls, Accounting/Finance, Expense Reporting, Materials Management & Inventory, Purchasing & Accounts Payable
March 25, 2004
Financial Reporting Package Policy
This sample outlines a set of policies and procedures to provide a consistent format for reporting required financial information for management and statutory reporting requirements.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Reporting
March 18, 2004
Accrued Liabilities Policy
The following sample outlines a set of policies and procedures for accrued liabilities. It is intended to provide guidance with regard to the definition of and responsibility for items included in the Accrued Liabilities-Other account.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Expense Reporting, Financial Reporting
March 11, 2004
Credit and Collections Policy
The following sample outlines a set of policies and procedures to provide for the credit and collection of accounts receivable in a nondiscriminatory manner, and to maximize the company’s profitability by maintaining a moderate level of investment in accounts receivable and minimizing write-offs of bad debt and maximize sales.
CONTENT AREA: Policies & Procedures
TOPICS: Credit & Collections
March 5, 2004
Cash Policy
The following sample outlines a set of policies and procedures to provide a standardized means of managing and accounting for Company X.’s cash funds.
CONTENT AREA: Policies & Procedures
TOPICS: Cash & Treasury
February 26, 2004
Overall Requirements for Information Security Policies
The following sample provides an outline for the creation of a set of policies and procedures for the overall security of information and a framework for subsequent specific policies.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Security, Security Management Practices
February 20, 2004
Whistleblower Policy and Procedures
This policy establishes the standards and procedures to ensure that accounting and audit related complaints handling complies with management’s and the audit committee’s objectives.
CONTENT AREA: Policies & Procedures
TOPICS: Corporate Governance, Fraud, Internal Audit, Ethics, Sarbanes-Oxley Act, Audit Committee & Board, Whistleblower/Complaint Reporting, GRC
February 13, 2004
Accounts Receivable Policy
This accounts receivable policy sample establishes guidelines relating to receivable management, in particular how and when to reserve a receivable, write-off a receivable, and recover a receivable. The objective of this policy is to ensure consistency in a company’s accounting treatment of receivables.
CONTENT AREA: Policies & Procedures
TOPICS: Accounts Receivable, Internal Audit, Risk Management & Assessment, GRC
February 6, 2004
Accounts Payable Policy
This policy is for invoices paid by Accounts Payable primarily for operating invoices (including SG&A), employee advances, expense reports, casual labor/subcontractors and fixed assets. This policy can be reviewed and downloaded for comparison with your company policy.
CONTENT AREA: Policies & Procedures
TOPICS: Purchasing & Accounts Payable, Internal Audit, Risk Management & Assessment, GRC
January 16, 2004
Wireless Communication Policy
This sample policy defines the conditions under which wireless devices may be used for communication with a company’s private network.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Access Control Systems & Methodology, Internet/Intranet, Telecommunications, Wireless, Communications Industry
November 26, 2003
Record Disposal & Retention Policy
This sample policy defines requirements for document disposal and is designed to help ensure that executives and personnel are not unwittingly breaking the law by shredding information during an investigation.
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, Fraud, Security Management Practices, Document Retention, GRC
July 18, 2003
Website Privacy Policy
This sample policy can be used to create an information privacy policy for any website.
CONTENT AREA: Policies & Procedures
TOPICS: Privacy, Technology, Internet/Intranet
May 15, 2003
Internet Usage Policy
This sample policy defines the conditions under which an employee, contractor, vendor or other person may access and use the Internet via a company’s private network, in order to prevent the occurrence of inappropriate, unethical, or unlawful behavior by any users.
CONTENT AREA: Policies & Procedures
TOPICS: Intellectual Property, Technology, Internal Audit, Privacy, Security, Fraud, Internet/Intranet, Telecommunications, Network & Internet Security, Communications Industry
May 15, 2003
Intranet and Internet Security Policy (Sample 2)
This document formally defines an official policy regarding Intranet and Internet security in response to potential risks. This policy and its strict enforcement is an important and necessary part of the overall security strategy for properly securing the data maintained in and transmitted by company computing systems and telecommunications networks.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internal Audit, Internal Controls, Security, Internet/Intranet, IT Audit, Security Management Practices, Telecommunications, Network & Internet Security, Communications Industry
May 8, 2003
Email Policy
This sample policy defines the conditions under which company email systems may be used for communication. The company email system is company property and is intended for company business. Staff and contractors who violate any aspect of this policy will be subject to disciplinary action up to and including dismissal.
CONTENT AREA: Policies & Procedures
TOPICS: Fraud, Technology, Intellectual Property, Internal Controls, Privacy
May 8, 2003
Remote Network Access Policy
This sample policy defines the conditions under which an employee, contractor, vendor, or other person may have remote access to a company’s private network.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Access Control Systems & Methodology, Internet/Intranet
February 13, 2003
Trading and Commodity Risk Management Policy
This sample risk policy addresses the components of an effective commodity risk infrastructure, and provides guidance in communicating overall risk governance, organization structure, and minimum standards for processes, controls and reporting.
CONTENT AREA: Policies & Procedures
TOPICS: Risk Management & Assessment, Credit & Collections, Energy & Utilities Industry, GRC
January 23, 2003
Sales Customer Follow-Up Policy
The following sample outlines a set of policies and procedures for sales customer follow-up.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing
January 23, 2003
Sales Returns Policy
The following sample outlines a set of policies and procedures for sales returns.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing
January 17, 2003
Sales Call Handling Policy
The following sample outlines a set of policies and procedures for sales call handling.
CONTENT AREA: Policies & Procedures
TOPICS: Training & Development, Sales Process & Marketing, Best Practices
January 17, 2003
Sales Order Entry Policy
The following sample outlines a set of policies and procedures for sales order entry.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing, Best Practices
January 17, 2003
Sales Process Policy
The following sample outlines a set of policies and procedures for the sales process.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing, Best Practices, Training & Development
January 9, 2003
Sales Conduct Policy
The following sample outlines a set of policies and procedures for sales conduct.
CONTENT AREA: Policies & Procedures
TOPICS: Sales Process & Marketing, Best Practices, Training & Development
January 9, 2003
Sales Training Policy
The following sample outlines a set of policies and procedures for sales training.
CONTENT AREA: Policies & Procedures
TOPICS: Training & Development, Sales Process & Marketing, Best Practices
November 27, 2002
Corporate Compliance Program Policies
This corporate compliance program documents professional standards of conduct and describes the confidential reporting system, policies for monitoring and auditing, procedures upon the discovery of misconduct and responsibility for compliance efforts. It also includes the code of business conduct and ethics with a certification page for employees to sign agreeing to compliance with the statement of policy.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Corporate Governance, Human Resources, GRC
November 21, 2002
Cash Handling Procedures
Cash handling procedures are critical to safeguard the most liquid assets of any company. The following procedures provide examples of cash controls including posting, bank interactions, and other important considerations
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Cash & Treasury, Credit & Collections, Segregation of Duties
October 31, 2002
Standards of Conduct Policy
This policy includes standards for work performance, unauthorized possession or removal of property, and failure to safeguard confidential information.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Internal Controls, Human Resources
October 25, 2002
Sick Leave Policy
The following sample outlines a set of policies and procedures for employee sick leave.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
October 24, 2002
Company Holiday Policy - United States (Sample 1)
The following sample outlines a set of policies and procedures defining employee eligibility and company observance of U.S. public holidays.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
October 24, 2002
Equal Employment Opportunity Policy (Sample 1)
This sample outlines a set of policies and procedures to document company's equal employment policy. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
October 24, 2002
Grievance Procedures
This sample outlines a set of grievance procedures. The company will make efforts to settle employee grievances promptly and in a fair manner. If a satisfactory resolution is not obtained at the first step, the employee may request further review at a higher step.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
October 24, 2002
Vacation Policy
The following sample outlines a set of policies and procedures for employee vacation accrual.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
October 17, 2002
New Hire Paperwork - Pay Data Policy
The following sample outlines a set of policies and procedures for new hire paperwork - pay data.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
October 17, 2002
New Hire Paperwork Policy
The following sample outlines a set of policies and procedures for new hire paperwork.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources
August 15, 2002
Accounts Payable and Accrued Expenses Policy
The following sample outlines a set of policies and procedures for accounts payable and accrued expenses. All expenses shall be captured to the greatest degree possible in the period that they are incurred. Proper internal controls will be in place to ensure that only valid and authorized payables are recorded and paid.
CONTENT AREA: Policies & Procedures
TOPICS: Expense Reporting, Purchasing & Accounts Payable
August 15, 2002
Chart of Accounts Policy
The following sample outlines a set of policies and procedures too define the methodology for assigning and maintaining account names and numbers in the company's chart of accounts. These procedures apply to all ledger accounts used in the accounting department.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance
August 15, 2002
Emergency Policies and Procedures Manual
This is a sample of emergency policies and procedures for a business office. It includes procedures for safety teams, fire prevention/drills, disabled assistance, earthquakes, power outages, workplace violence and bomb threats.
CONTENT AREA: Policies & Procedures
TOPICS: Business Continuity Management, Security
February 20, 2002
Fraud Response Policy
This sample fraud response policy outlines the company's principles with respect to maintaining a fraud free environment, details procedures for employees to report suspected fraud and describes actions to be taken by the company.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Fraud, Internal Audit
January 3, 2002
Virus Awareness Policy: Employee Responsibilities
This sample policy delineates an employee's responsibility when it comes to keeping their computer virus free. The policy describes tasks that an employee should undertake on a periodic basis to identify/remove infected files, and to ensure infected files are not spread internally or to customers.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Security, Operations Security, Security Management Practices
October 31, 2001
Travel Policy (Cost Conscious Sample)
This sample policy outlines a set of rules and guidelines for employees to follow when engaging in business travel for the company. The policy reflects a heightened awareness towards travel costs.
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Human Resources
September 27, 2001
Dress Policy
The following is a sample policy for appropriate attire in the workplace. The goal is to portray a business-like image of our people, while allowing you to work in a more comfortable, less formal atmosphere in the office environment.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources
August 22, 2001
Purchasing Procedures
This sample accounts payable procedures document include flowcharts depicting the procedures to be followed and also include samples of the standard forms which are used during the process.
CONTENT AREA: Policies & Procedures
TOPICS: Purchasing & Accounts Payable, Internal Audit, Internal Controls
August 15, 2001
Accounts Payable Procedures
This sample accounts payable procedures document include flowcharts depicting the procedures to be followed and also include samples of the standard forms which are used during the process.
CONTENT AREA: Policies & Procedures
TOPICS: Purchasing & Accounts Payable, Internal Audit, Internal Controls
August 9, 2001
Receiving Procedures
This sample accounts payable procedures document include flowcharts depicting the procedures to be followed and also include samples of the standard forms which are used during the process.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory, Purchasing & Accounts Payable, Supply Chain
January 6, 2001
Fixed Assets Policy (Sample 2)
This sample outlines a set of policies and procedures for fixed assets. This policy establishes the standards and procedures to ensure that accounting for capital assets and depreciation is in compliance with management's objectives.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Fixed Assets, Internal Controls
December 18, 2000
Capital and Other Assets Policy
The following sample outlines a set of policies and procedures to establish guidelines for capitalizing, depreciating, transferring and disposing of capital and other assets.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Fixed Assets, Internal Controls
December 18, 2000
Expense Recognition Policy
This sample outlines a set of policies and procedures for expense recognition. This policy establishes the standards and procedures to ensure that accounting for expense recognition is in compliance with management's objectives.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Budgeting, Expense Reporting
December 18, 2000
Financial Close Schedule Policy
This sample outlines a set of policies and procedures for financial close schedule. This policy establishes the standards for the closing cycle in compliance with management's objectives, so that the close cycle will facilitate the production of timely and accurate information.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Reporting, Close the Books
December 14, 2000
Information Technology Security Policy
Improper access to or the destruction of corporate IT resources has serious consequences. This policy helps ensure that corporate IT resources are appropriately protected from destruction, alteration or unauthorized access, and that these protections are accomplished in a manner consistent with the business and work flow requirements of the company.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Intellectual Property, Internal Controls, Security, Internet/Intranet, IT Audit, Security Management Practices
December 13, 2000
Accounting System Security Policy
The following sample outlines a set of policies and procedures for Accounting System Security in compliance with management's objectives.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internal Controls, Security, Accounting/Finance, Security Management Practices
November 30, 2000
Inventory Cycle Count Policy
This sample outlines a set of policies and procedures for perpetual cycle counting of all raw material and finished goods inventory, and to provide documentation for the purpose of meeting requirements for audit and financial accountability.
CONTENT AREA: Policies & Procedures
TOPICS: Materials Management & Inventory, Accounting/Finance, Internal Audit
November 29, 2000
Account Reconciliations Policy
The following sample outlines a set of policies and procedures to define the requirements for balance sheet reconciliations, and to communicate those requirements to those responsible for preparing the reconciliations.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Close the Books, Financial Reporting
November 29, 2000
Account Structure Policy
The following sample outlines a set of policies and procedures regarding a chart of accounts structure as it exists on the accounting system.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Internal Controls, Best Practices
November 29, 2000
Creating or Revising Financial Policies
The following sample outlines a set of policies and procedures for creating or revising corporate financial policy statements in a consistent manner throughout the organization.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Compliance, Internal Controls, GRC
November 29, 2000
Deferral of Collateral Charges Policy
The following sample outlines a set of policies and procedures for ensuring that accounting for deferring and amortizing the costs of promotional materials is in compliance with management's objectives.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Services Industry, Credit & Collections
November 29, 2000
Fixed Assets Policy
This sample outlines a set of policies and procedures for fixed assets. This policy establishes the standards and procedures for ensuring that company accounts for capital assets and depreciation are in compliance with management's objectives and generally accepted F&A principles (GAAP).
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Fixed Assets, Internal Controls
November 29, 2000
Foreign Exchange Management Policy
This sample outlines a set of policies and procedures for foreign exchange management. While maintaining foreign exchange transaction costs within budget targets, it is company policy to: minimize foreign exchange losses due to balance sheet exposures; and minimize the risk that earnings will be adversely impacted by currency movement.
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Accounting/Finance, Investments & Foreign Exchange
November 29, 2000
Inter-company Accounting/Reporting Policy
This policy establishes the standards and procedures for ensuring that the company accounts for inter-company charges in compliance with management's objectives and generally accepted accounting principles ("GAAP"). The purpose of inter-company accounting is to allocate assets, liabilities, revenues, and expenses to the appropriate legal entity in relation to the economic benefits and obligations associated with the operational activity incurred.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Financial Reporting, Internal Controls
November 29, 2000
Inventory Valuation Policy
This sample outlines a set of policies and procedures for inventory valuation to prevent losses or shortages, and to establish guidelines and set forth the appropriate accounting policies to ensure that inventory is properly controlled and costed.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Materials Management & Inventory, Supply Chain
November 29, 2000
Monthly Accruals Policy
The following sample outlines a set of policies and procedures for monthly accruals.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Expense Reporting, Purchasing & Accounts Payable
November 29, 2000
Payables and Accrued Liabilities Policy
The following sample outlines a set of policies and procedures for payables and accrued liabilities.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Purchasing & Accounts Payable
November 29, 2000
Policy and Practice Development Policy
The following sample outlines a set of policies and procedures for Policy and Practice Development.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Human Resources, Internal Controls
November 29, 2000
Policy Development Policy (Sample 2)
The following sample outlines a set of policies and procedures for policy development.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Internal Controls, Internal Audit Administration
November 29, 2000
Prepaid Expenses Policy
The following sample outlines a set of policies and procedures for prepaid expenses.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Expense Reporting, Internal Controls
November 29, 2000
Redeployment and Restructuring Liability Policy
The following sample outlines a set of policies and procedures for redeployment and restructuring liability.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Human Resources, Internal Controls
November 29, 2000
Referral Bonus Policy
The following sample outlines a set of policies and procedures for referral bonuses.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Human Resources, Best Practices
November 29, 2000
Remeasurement and Foreign Exchange Rates Policy
The following sample outlines a set of policies and procedures for Remeasurement and Foreign Exchange Rates.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Investments & Foreign Exchange, Best Practices
November 29, 2000
Rent Expense on Facilities Leases Policy
The following sample outlines a set of policies and procedures for rent expense on facilities leases.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Expense Reporting, Best Practices
November 29, 2000
Software to be Sold, Leased, or Otherwise Marketed Policy
The following sample outlines a set of policies and procedures for software to be sold, leased, or otherwise marketed. Note that some accounting standards and guidelines mentioned may have been superseded by new pronouncements.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Accounting/Finance, Expense Reporting, Software Tools
November 29, 2000
Translation of Foreign Financial Statements Policy
The following sample outlines a set of policies and procedures for translation of foreign financial statements. Note that some accounting standards and guidelines mentioned may have been superseded by new pronouncements.
CONTENT AREA: Policies & Procedures
TOPICS: Accounting/Finance, Investments & Foreign Exchange, Best Practices
November 28, 2000
Capitalized Software for Internal Use Policy
The following sample outlines a set of policies and procedures to establish the standards and procedures to ensure that accounting for capitalized software for internal use is in compliance with management's objectives. The overall objective is to provide guidance that specifically addresses the accounting for the costs related to designing, developing, obtaining, modifying and/or implementing internal use software.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Accounting/Finance, Financial Reporting, Software Tools
November 21, 2000
Independent Contractor Policy
This sample outlines a set of policies and procedures for hiring and paying independent contractors, including the definition of an independent contractor.
CONTENT AREA: Policies & Procedures
TOPICS: Outsourcing/Co-sourcing/Shared Services, Compensation & Benefits, Human Resources, Purchasing & Accounts Payable
November 1, 2000
Internal Transfer/Job Posting Policy
This sample outlines a set of policies and procedures for an internal transfer or job posting, to foster a workplace where qualified employees are encouraged to seek various career opportunities, gain valuable work experience, enhance their competencies and increase job satisfaction.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Best Practices, Internal Controls
November 1, 2000
Intranet and Internet Security Policy
This is a generic policy that provides rules and guidelines for Internet and intranet security within a company, and is intended as a sample for other companies who are in the process of creating or re-evaluating their policy. The policy applies to all permanent full-time and part-time employees, contract workers, temporary agency workers, business partners and vendors who access the Internet through the company's computing or networking resources.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internal Controls, Security, Internet/Intranet, IT Audit, Security Management Practices, Telecommunications, Network & Internet Security, Communications Industry
November 1, 2000
Investments Policy
This sample outlines a set of policies and procedures setting forth the appropriate guidelines for investing the surplus cash of ABC Company, Inc.
CONTENT AREA: Policies & Procedures
TOPICS: Cash & Treasury, Investments & Foreign Exchange, Internal Controls
November 1, 2000
Jury Duty Policy
The following sample outlines a set of policies and procedures for jury duty.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
November 1, 2000
Military Leave of Absence Policy
The following sample outlines a set of policies and procedures for military leave of absence.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
November 1, 2000
Overtime Policy
The following sample outlines a set of policies and procedures for overtime..
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Payroll, Best Practices
November 1, 2000
Paid Time Off Policy
The following sample outlines a set of policies and procedures for paid time off including vacation, holiday and other types of approved leave.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Payroll, Internal Controls, Best Practices
November 1, 2000
Paid Time Off & Extended Illness Benefit Policy
The following sample outlines a set of policies and procedures for Paid Time Off & Extended Illness Benefit
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Payroll, Internal Controls, Best Practices
November 1, 2000
Payroll Policy
The following sample outlines a set of policies and procedures for payroll.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Payroll, Internal Controls
November 1, 2000
Personal Leave of Absence Policy
The following sample outlines a set of policies and procedures for personal leave of absence.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
November 1, 2000
Personal Property Policy
The following is a sample policy statement for personal property.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
November 1, 2000
Personnel Records Policy
The following sample outlines a set of policies and procedures for company Personnel Records.
CONTENT AREA: Policies & Procedures
TOPICS: Best Practices, Human Resources
November 1, 2000
Petty Cash Policy
The following sample outlines a set of policies and procedures for petty cash.
CONTENT AREA: Policies & Procedures
TOPICS: Cash & Treasury, Expense Reporting, Internal Controls
November 1, 2000
Policy Development Policy
The following sample outlines a set of policies and procedures for policy development.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Internal Controls, Best Practices
November 1, 2000
Possession of Handguns/Weapons Policy
The following is a sample policy statement for possession of handguns/weapons.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources, Best Practices
November 1, 2000
Purchasing Cycle Policy
The following sample outlines a set of policies and procedures for a purchasing cycle.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Materials Management & Inventory, Purchasing & Accounts Payable
November 1, 2000
Record Retention Policy (Sample 2)
The following sample outlines a set of policies and procedures for record retention.
CONTENT AREA: Policies & Procedures
TOPICS: Document Retention, Human Resources, Internal Controls
November 1, 2000
Relocation Assistance Policy
The following sample outlines a set of policies and procedures for relocation assistance.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Best Practices, Internal Controls
November 1, 2000
Security of Data Policy (with UNIX Example)
The following sample outlines a set of policies and procedures for Security of Data (with UNIX Example)
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internal Audit, Security, Security Management Practices
November 1, 2000
Sexual Harassment Policy
The following sample outlines a policy prohibiting sexual harassment.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Best Practices, Internal Controls
November 1, 2000
Sexual Harassment Policy (Sample 2)
The following sample outlines a policy prohibiting sexual harassment.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Best Practices, Internal Controls
November 1, 2000
Smoking Policy
The following sample outlines a set of policies and procedures to prohibit smoking in the workplace.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources, Best Practices
November 1, 2000
Software Upgrade Policy
The following sample outlines a set of policies and procedures for software upgrades
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Internal Controls, Software Tools
November 1, 2000
Technology Acquisition Policy
The following sample outlines a set of policies and procedures for technology acquisitions.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Investments & Foreign Exchange
November 1, 2000
Travel and Entertainment Policy
The following sample outlines a set of policies and procedures for business travel and entertainment.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Expense Reporting, Human Resources
November 1, 2000
Tuition Reimbursement Policy
The following is a sample policy statement for Tuition Reimbursement.
CONTENT AREA: Policies & Procedures
TOPICS: Training & Development, Human Resources, Best Practices
November 1, 2000
Workers' Compensation Policy
The following sample outlines a set of policies and procedures for Workers Compensation.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Laws & Regulations, Human Resources
October 31, 2000
Alcohol and Other Drugs Policy
The following is a sample policy statement for alcohol and other drugs. Under no circumstances should any personnel be under the influence of alcohol, drugs or other controlled substances in the workplace or in any setting where he or she may be identified with the Company.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Human Resources, Best Practices
October 31, 2000
Approval and Authorization Policy
The following sample outlines a set of policies and procedures for Approval and Authorization. Appropriate authorization must be obtained prior to ordering goods and services and, in no event will payment be made prior to receiving proper authorization. This Policy is intended to apply to company operations worldwide.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Purchasing & Accounts Payable, Best Practices
October 31, 2000
Background Checks Policy
The following sample outlines a set of policies and procedures for background checks, which includes verification of: Education/Certifications/Licenses; Criminal History; Driving Record; Previous Employment; Military Experience; Credit Verification; and Exclusion from Government Programs.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Banking Policy
The following sample outlines a set of policies and procedures to ensure worldwide consistency in the area of banking. The company and its subsidiaries will conduct general banking with financial institutions that meet the specific guidelines outlined in the policy.
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Cash & Treasury, Investments & Foreign Exchange, Internal Controls, Best Practices
October 31, 2000
Bereavement Policy
The following sample outlines a set of policies and procedures for bereavement benefits, to provide employees sufficient time to attend services due to the loss of an immediate family member.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Capital Assets Policy
The following sample outlines a set of policies and procedures for acquiring, disposing, capitalizing, depreciating, transferring and maintaining control of capital assets.
CONTENT AREA: Policies & Procedures
TOPICS: Fixed Assets, Internal Controls, Best Practices
October 31, 2000
Cellular Phone Reimbursement Policy
The following sample outlines a set of policies and procedures for cellular phone reimbursement, to establish maximum reimbursement guidelines for cellular phone usage.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Audit, Internal Controls, Expense Reporting, Human Resources, Best Practices
October 31, 2000
Check Request Policy
The following sample outlines a set of policies and procedures to provide guidelines for the request and authorization of a manual check by use of a check request form.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Cash & Treasury, Purchasing & Accounts Payable
October 31, 2000
Check Request Policy (Sample 2)
The following sample outlines a set of policies and procedures to provide standard guidelines for the disbursement of Company funds by Accounts Payable authorized Check Requests, for goods and services that cannot practically be obtained through the company's procurement process.
CONTENT AREA: Policies & Procedures
TOPICS: Internal Controls, Cash & Treasury, Purchasing & Accounts Payable, Best Practices
October 31, 2000
Code of Business Conduct
Autodesk developed a Code of Business Conduct for their 2,540 employees worldwide which they have agreed to share with KnowledgeLeader users.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Internal Controls, Human Resources, Best Practices
October 31, 2000
Company Holiday Policy - United States (Sample 2)
The following sample outlines a set of policies and procedures defining employee eligibility and company observance of U.S. public holidays.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Confidentiality Policy
The following sample outlines a set of policies and procedures defining the guidelines concerning confidential company information. This applies to the public disclosure of confidential company information by any company employee, .i.e. any information not publicly announced that could reasonably affect the market price of the company's stock if it were disclosed to the public.
CONTENT AREA: Policies & Procedures
TOPICS: Intellectual Property, Knowledge Management, Financial Reporting, Internal Controls, Best Practices
October 31, 2000
Confidentiality Policy (Sample 2)
The following sample outlines a set of policies and procedures defining the guidelines concerning confidential company information. This applies to the public disclosure of confidential company information by any company employee, .i.e. any information not publicly announced that could reasonably affect the market price of the company's stock if it were disclosed to the public.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Human Resources, Internal Controls, Best Practices
October 31, 2000
Confidentiality Policy (Sample 3 - Healthcare)
The following sample outlines a set of policies and procedures for confidentiality in healthcare, to protect patients' right to privacy, to protect confidential information regarding business, and to document that each person understands his/her role in protecting confidential information as well as the consequences for violating the policy.
CONTENT AREA: Policies & Procedures
TOPICS: Intellectual Property, Knowledge Management, Healthcare & Pharmaceuticals Industry, Internal Controls, Best Practices
October 31, 2000
Corporate Treasury Policy
The following sample treasury policies and procedures establish guidelines for Company activities relating to bank accounts, wire transfers of cash, short-term investment of surplus funds, financing, foreign exchange exposure and risk (insurance) management.
CONTENT AREA: Policies & Procedures
TOPICS: Cash & Treasury, Internal Controls, Best Practices
October 31, 2000
Employment of Related Persons Policy
This sample outlines a set of policies and procedures for employment of related persons. The company will not employ individuals whose employment is aligned in such a way that the reporting relationship may accompany favoritism or charges of favoritism that might arise when a employee is responsible for employment decisions that affect a relative or household member.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Equal Employment Opportunity Policy (Sample 2)
This sample outlines a set of policies and procedures for Equal Employment Opportunity. The policy affirms equal opportunity for all employees and applicants for employment in accordance with all applicable laws, directives and regulations of federal, state and local governing bodies or agencies.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Family Medical Leave Policy
This sample outlines a set of policies and procedures for Family Medical Leave. The company grants family and medical leaves of absence in order to support and promote a healthier balance between work and family responsibilities, in accordance with the U.S. Family and Medical Leave Act of 1993.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Firearms, Weapons, and Explosives Policy
This sample outlines a set of policies and procedures for Firearms, Weapons, and Explosives. To maintain a safe working environment for all employees and affiliates, the possession of firearms, weapons, and explosives is prohibited.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Foreign Corrupt Practices Act and Related Business Practices Policy
This sample outlines a set of policies and procedures for dealing with the Foreign Corrupt Practices Act (FCPA) and related business practices. It is the company's policy to comply with FCPA in every aspect. Each officer, manager, and employee of the company has the responsibility for compliance with the FCPA within their area of authority.
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Ethics, Fraud, Internal Controls, Laws & Regulations, Risk Management & Assessment, GRC
October 31, 2000
Harassment Policy
This sample outlines a set of policies and procedures for harassment. The company will not tolerate conduct by any employee that harasses, disrupts or interferes with anther's work performance or creates an intimidating, offensive or hostile environment. The company will take appropriate measures in response to any incident that is reported.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Immigration Policy (United States)
This sample outlines a set of policies and procedures for immigration. To comply with the requirements of all applicable immigration laws the company will not knowingly hire or continue to employ undocumented persons who are not authorized to work in the United States.
CONTENT AREA: Policies & Procedures
TOPICS: Cross Border & Non-US Issues, Human Resources, Internal Controls
October 31, 2000
Individuals with Disabilities Policy
This sample outlines a set of policies and procedures for employing individuals with disabilities in accordance with the provisions of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources
October 31, 2000
Industrial Leave of Absence Policy
This sample outlines a set of policies and procedures for and industrial leave of absence, in accordance with all U.S. state and federal regulations pertaining to Workers' Compensation.
CONTENT AREA: Policies & Procedures
TOPICS: Human Resources, Internal Controls, Best Practices
October 31, 2000
Information Security Policy
This Information Security Policy contains policies and practices that govern the planning, organization and control of information security, reprinted with permission from Adecco SA. Information, documents, systems, networks, and applications are vital information assets that need to be protected as described here.
CONTENT AREA: Policies & Procedures
TOPICS: Technology, Intellectual Property, Internal Controls, Security, IT Audit, Security Management Practices
October 31, 2000
Insider Trading Policy
This sample outlines a set of policies and procedures for insider trading. All insider trading transactions must comply with these procedures in order to comply with securities laws as defined by the Security Exchange Commission.
CONTENT AREA: Policies & Procedures
TOPICS: Ethics, Fraud, Cash & Treasury, Financial Reporting, Internal Controls, Best Practices